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Vacature Account Coordinator Customer Service in Nijkerk

Werklocatie
Nijkerk
Niveau
MBO
Referentie nr.
2563
Geplaats op
2022-01-21
Branches
Overige
Functieomschrijving

Are you looking for a challenging job in a multilingual B2B environment ? Would you like to work for the most exciting and innovative bicycle component manufacturer in the world, based in Nijkerk? You like to have an allround position where you will work together closely with colleagues around the world to give the best possible service to your own customer base? Then I am looking for you!

  • Team up with shipping locations, Sales, Finance, and other colleagues to provide a high level of customer service;
  • Represent the customer inside the organization;
  • Develop and maintain close business relationships with customer contacts;
  • Act as the primary contact for your own customer base; Responsible for Order Management (schedule, confirm and monitor sales orders in close cooperation with the production locations);
  • Provide information in response to inquiries about products, sales orders, lead times, shipments and services;
  • Pro-actively follow up on customer issues;
  • Manage customer credit situations and order blocks when a credit limit is reached;
  • Maintain the accuracy of customer account data;
  • Handle and resolve complaints;
  • Initiate credit and debit notes.

Functie-eisen
  • MBO+/HBO education;
  • Excellent written and spoken English language skills and proficiency in German and/or French;
  • Strong organizing and problem solving skills;
  • Good communication and intercultural skills;
  • Detail oriented with strong administrative follow-up and follow-through;
  • Experience within an international customer service environment
  • Ability to cope with deadlines and changing workloads
  • Knowledge of SAP.

Arbeidsvoorwaarden
  • A good salary and good working conditions, 25 vacation days;
  • A fixed-term contract with the prospect of permanent employment;
  • A full-time job;
  • Chance to develop yourself in a growing organization that is developing rapidly;
  • International environment.

Sollicitatieprocedure

Maite Bleeker
maitebleeker@morerecruitment.nl
+31 (0)6 11 80 93 53

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