Vacature Customer Service Employee Venlo in Venlo bij Timing

• Venlo
• HBO
• Logistiek / groothandel

Vacature omschrijving

You will work for a leading company in the logistics sector, specializing in supply chain management for fashion and lifestyle brands. The company has a strong international focus and operates in Europe, the US, and Asia. The team consists of over 4,000 colleagues working together in a dynamic and pleasant work environment where innovation and sustainability are key.

As a Customer Service Representative in Venlo, you are the first point of contact for both internal departments and customers. You maintain and strengthen customer relationships and monitor KPIs to ensure everything runs smoothly. You do this in an international environment where you have plenty of room for your own ideas and initiatives.

Your day starts with reviewing the latest customer requests and planning your priorities. You are continuously working on improving processes and optimizing service. Additionally, you participate in various projects and prepare customer reports that you review with the client. No day is the same, and that makes the work so exciting!

Do you want to work in a dynamic and fast-changing environment where entrepreneurship and sustainability are central? Apply now and become part of a team where you can grow and bring your ideas to life!

• HBO level of working and thinking, preferably in logistics
• 1-5 years of experience in a similar role
• Broad knowledge of logistics processes and systems, knowledge of PKMS is a plus
• Excellent communication skills in English, Dutch is a plus
• Strong command of Microsoft Office, especially Excel and Outlook
• Flexible, stress-resistant, and able to prioritize
• Customer-oriented and independent, with an initiative-taking attitude

• Salary between €2,560 and €3,400 per month
• Full-time position of 40 hours per week
• Opportunities for career development and training
• Pleasant working atmosphere with a high degree of independence
• Room for your own ideas and initiatives
• Work in a financially healthy and growing company with a focus on sustainability