BedrijfsomschrijvingWebhelp is one of the largest contact centers in the Netherlands, where more than 3500 game-changers work for the coolest brands. Almost every Dutch person has had contact with Webhelp at some point, and they are proud of that! Whether it's questions about a subscription, a complaint about a product, or a missing remote control manual, Webhelp is there to assist and provide advice, answer questions, and help customers out of a bind.
Webhelp is different. Their Think Human culture is incredibly important to them, and that's why they truly put you, the employee, at the center. Everyone is welcome at Webhelp because it's always #PeopleFirst. They want you to feel good and enjoy coming to work. Endless flexibility means working when you want, either at the office or from your home-office, with opportunities for growth and making friends for life.
Additionally, you will be working with Timing. Working with Timing means more than just being employed by a client and receiving a salary. It also means genuine involvement and attention to you as a (flexible) employee! Besides the first 8 weeks of guidance, you also have access to many resources offered by Timing. For example: - The possibility of (re)training through a tailored coaching trajectory; - Physical health checks, courses on Vitality and Stress, Budget Coaching, Language Guidance, and much more; - Access to Timing Steps, Timing's digital training platform. It offers access to 100+ E-Learnings for your personal development.
So, do you want to work with us? Great! Webhelp and Timing are looking forward to welcoming you. You'll receive a welcome package, comprehensive training to start off on the right foot, and, of course, the most enjoyable colleagues! Have you become excited? Then click on the 'apply now' button!
FunctieomschrijvingBecome a part of the Yamaha Customer Service Team!
Do you want to be a part of a globally leading brand and assist customers with their inquiries and concerns? Yamaha is seeking enthusiastic and talented individuals for our customer service department, fluent in both German and English.
Yamaha is renowned for its wide range of high-quality products. Here are some examples of products offered by Yamaha:
Yamaha Musical Instruments:
Yamaha Grand Piano: A beautiful grand piano with a rich, warm sound beloved by professional pianists and music enthusiasts.Yamaha Digital Piano: Modern digital pianos with advanced technology, authentic sounds, and weighted keys for a realistic playing experience.
Yamaha Guitar: High-quality acoustic and electric guitars for both beginners and advanced guitarists.Yamaha Synthesizers: Innovative synthesizers for music production and live performances, loved by many musicians and DJs.
Yamaha Audio Equipment:
Yamaha AV Receivers: Powerful audio/video receivers for home theaters, featuring surround sound and connectivity options for various devices.
Yamaha Speakers: High-quality speaker systems for clear and impressive sound in any room.
Yamaha Headphones: Comfortable headphones with excellent sound quality for personal listening pleasure.
Yamaha Motorcycles:
Yamaha YZF-R1: A supersport motorcycle with advanced technology and performance for adrenaline-pumping rides.
Yamaha MT Series: Tough and versatile nakeds with a powerful engine, perfect for city rides and adventurous trips.
Yamaha Ténéré: Adventure bikes designed for off-road excursions and long trips across different terrains.
Yamaha Marine Products:
Yamaha WaveRunners: Stylish and fast jet skis for water fun, with different models for various water sports activities.
Yamaha Outboard Motors: Reliable and efficient boat motors, ensuring smooth and carefree rides on the water.These products represent only a part of Yamaha's extensive range. As a customer service representative at Yamaha, you will be able to assist customers with questions and provide support for a diversity of products.
Job Description:
As a customer service representative, you will be the primary point of contact for our valued customers in Germany and other German and English-speaking countries. You will answer inquiries about our products, provide technical support, and handle complaints. Your goal is to ensure that every customer has a positive experience with Yamaha
As our new representative, your day starts with a nice cup of coffee. You log into your system and immediately see where customers need your help. Enthusiastic and cheerful, you make customers happy with your help and advice. No day is the same - you solve various problems, answer questions and offer targeted solutions.
We are looking for a Customer Service Representative who wants to work 32-40 hours per week and is fluent in German and English. Dutch? No need! Can you see it all? Great! You are just one click away from your next career step. Apply now and discover the world of Webhelp!
Functie-eisenJob requirements:
- You have at least vocational education (MBO) level of work and thinking;
- You are available for 32 - 40 hours per week;
- You can attend the training in its entirety;
- You are fluent in both English and German!
Your profile:
- A customer friendly and empathetic attitude, you can listen well and respond to the needs of the customer.
- Experience or affinity with customer service or sales.
- Availability for 32 - 40 hours per week, with flexibility to work evenings and weekends.
- Basic computer and typing skills.
Our perfect candidate has an eye for detail and is a positive team player, with a passion for providing excellent service. Don't wait, and introduce yourself to us today!
ArbeidsvoorwaardenStarting salary of €11.94 gross per hour excluding allowances;
A hybrid role, meaning you will work both at the office and from home;
Fixed working hours;
A paid training of 5 working days.
You are fluent in German and English.