Vacature Customer Support Medewerker in Praag! in Maastricht

Werklocatie
Maastricht
Niveau
HBO
Referentie nr.
161201640005
Geplaats op
20-12-2019
Branches
Callcenter
Functieomschrijving

Receive and process claim notifications from our client, Maintain a high degree of customer service for all support queries, take ownership of user problems and be proactive when dealing with user issues, Ensure that correct resolutions are found and involve appropriate areas in resolving problems when needed, Actively participates in preventive maintenance, by documenting common problems and scripts for customer support in the Service Desk knowledge base, Demonstrate understanding of the customer’s business needs and achieve and maintain high customer satisfaction ratings, Develop and improve your product knowledge, business- and professional skills.

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CCS Midden Nederland
030-6044260
CCS161@adecco.nl

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