Front Desk Agent Receptie Guest Relations Telefonisten Reception receptionist Netherlands Noord-Holland Do you deliver ridiculously personal service to your guests? Do you thereby enjoy working flexible hours in an international environment? Then we ...
Organisation
Iedereen is uniek en juist dat maakt jou bijzonder!
Jij verdient het om op een plek te werken waar je op je best kunt zijn.
Wij zijn Kimpton De Witt, het Amsterdamse lifestyle hotel met een moderne kijk op luxe. Ons hotel typeert zich door de unieke persoonlijkheden die hier werken en die onze gasten elke dag versteld doen staan door de persoonlijke benadering. Wij geloven erin dat ons team de kern van de Kimpton brand is en juist daarom is het zo belangrijk dat je jezelf kunt zijn in welke positie je ook werkt.
INTERESSE? KIJK WAT WIJ JOU KUNNEN BIEDEN!
- Een gezellige werkplek waar jij samenwerkt met gemotiveerde en enthousiaste collega's
- Aandacht voor jouw ontwikkeling, zoals: on the job training, persoonlijke ontwikkeling en workshops
- Korting op hotelkamers voor jezelf, vrienden en familie
- Lekkere F&B kortingen bij verschillende restaurants in Amsterdam
- Leuke bijeenkomsten met het hele team gedurende het jaar
- En nog veel meer!
Check nu onze vacatures en word onze nieuwe collega! Heb je nog vragen? Bel dan met onze People & Culture afdeling en kom meer te weten over Kimpton de Witt Amsterdam.
Job Description
Do you deliver ridiculously personal service to your guests? Do you thereby enjoy working flexible hours in an international environment? Then we have the vacancy for you as;
Front Office Agent
Regarding the role, it's as the job title Front Office Agent says really, you are the first and the last point of contact for the guests. You are naturally curious and want to know everything about your guests in order to make their stay unforgettable.
WHAT WILL YOU ACTUALLY BE DOING?
As a Front of House Agent, you are the first and last point of contact for our guests. You are responsible for receiving, checking in and out of guests with all associated administrative tasks at the reception. During their stay you will provide our guests with all general and tourist information and provide the corresponding service. You are a jack of all trades since you also manage the telephone exchange, handle incoming and outgoing e-mails and coordinate or support in calamities. These tasks will be performed during the day, in the evening and at night.
You are responsible for giving our guests the 'wow' factor when they stay with us. As a Front Office Agent, you create a welcoming atmosphere and ensure that everything is just right, and the expectations of our guests are exceeded. You do this by working efficiently and knowing about everything in the hotel. Make sure you do everything with a personal touch.
- You'll be responsible for a smooth check in and check out process as well as taking ownership in making the guests' stay memorable
- You'll handle administrative tasks which will to be handled throughout the shift
- You'll blow away the guests with your sparkling personality.
Job Requirements
WE ARE LOOKING FOR A FRONT OFFICE SUPERSTAR
- With some experience in the Front Office of a hotel
- That enjoys working in front of the guests and in flexible shifts
- Who handles guest requests or complaints in a ridiculously personal way
- That can communicate with the guests in English fluently
Sound familiar? It should do – it's you!
WHAT'S IN IT FOR YOU?
- Salary starting from €2100 per month plus tips based on a 38-hour contract.
- Experience Stay at Kimpton De Witt as part of our introduction program.
- 5 complimentary nights per year at all Lore Group hotels.
- Employee and Friends & Family discount rates at more than 5500 IHG Hotels and all Lore Group hotels.
- Hospitality Benefits Program at 18 partner hotels and 2 Retail Shops in the city.
- Staff events.
- Prepared meals in the canteen.
- Discount on Health Insurances.
- In-house washed uniform.
- Shoe allowance.
- Travel allowance.
- Career opportunities.
Are you the energetic Front Office Agent we are looking for? Apply now!
Ref.nr.:139572-UZP-NL-FPC-050502 - RT160352724