Vacature omschrijving
ROOM MATE HOTELS (www.room-matehotels.com) is a Spanish hotel chain founded in 2001 whose philosophy is that the best way to travel is by visiting friends in each city; friends whose lifestyle we share and that transmit their...
Organisation
ROOM MATE HOTELS (www.room-matehotels.com) is a Spanish hotel chain founded in 2005 whose philosophy is to consider that the best way to travel is visiting friends in each city; friends whose lifestyle we share and that transmit their knowledge and experiences of the city taking us by the hand through it.
The Room Mate hotels with around 1,800 rooms available acquire the characteristics of a true host, and their customers are more than guests, roommates (Room Mate). They are seen as "homes" that open their doors to travelers who come to the city looking for comfort, warmth and welcoming spirit offered by its great human and professional team to the guests.
Room Mate, with hotels in Madrid, Barcelona, Malaga, Milan, Florence, Granada, London, Venice, Istanbul, Rome, Amsterdam and Rotterdam offers trendy design, always privileged location in the city center, breakfast until 12.00 h and always Wi-Fi. It is for those customers who care to look after their money and want an affordable luxury. At Room Mate Hotels we value respect for ourselves and for all those around us. We practice transparency and honesty with our customers, employees, suppliers and shareholders. We promote equal opportunities, non-discrimination and diversity of people, ideas and cultures. We continually innovate our products to meet the expectations of all who visit us, but above all, we maintain a close and friendly work environment where our employees, while working, have fun and where our customers feel at home.
Job Description
ROOM MATE HOTELS (www.room-matehotels.com) is a Spanish hotel chain founded in 2001 whose philosophy is that the best way to travel is by visiting friends in each city; friends whose lifestyle we share and that transmit their knowledge and experiences of the city taking us by the hand through it!Room Mate Aitana opened its door in August 2013 and counts 285 spacious, bright and luxurious rooms, meetings rooms, a ballroom, a gym, lounge, a marina and hosts a restaurant with Spanish and Mediterranean food with a modern twist.We are looking for a fulltime Housekeeping Supervisor, to help the Housekeeping team keep Aitana's home clean and tidy at all times! The Housekeeping Supervisor ensures a perfect guest experience by making sure our rooms and public areas are cleaned to the excellent standards of Room Mate Hotels.What will you do:
- Supervising, training and motivating cleaning staff (internal and external)
- Promoting and sustaining a culture of excellence, loyalty, trust and respect
- Checking rooms according to our standards and ensure speedy turnover
- Sharing feedback on overall room quality with management and maintenance team
- Communicating and coordinating with other departments (mostly Front Office and Maintenance) to ensure the best possible guest experience
- Providing service to hotel guests, following up on reported issues
Job Requirements
Our ideal Roomie has the following qualities:
- Previous experience as Housekeeping Supervisor or in a hotel Housekeeping department is a big plus
- Finished MBO level equivalent education, preferably in Hotel management
- Available for fulltime work, also on weekends
- Positive and flexible ‘can do' attitude
- Energetic and vibrant personality
- Natural leadership abilities
- Excellent command of English and preferably also Dutch or more languages
- Lives in Amsterdam or greater Amsterdam area
- In possession of EU nationality or valid Dutch work permit
- What we will give back: Compensation and conditions according to the Horeca CAO group 5
- Travel allowance up to €150 netto per month
- 25 days vacation + 9 days paid off for bank holidays
- An extra week of paid vacation each year!
- Participation in additional incentive programs
- Staff discounts in our hotels
- Free use of the hotel gym and of Squash City
- Discount on collective insurance
You will work in one of the most beautiful hotels in Amsterdam, in an international team, where employee satisfaction is highly valued. We encourage internal promotions at all times!Please send your CV and motivation in English. Looking forward to meeting you!
Salary and Benefits
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Ref.nr.:126626-UZP-NL-FPC-160213 - RT196188655