Vacature omschrijving
BedrijfsomschrijvingYou’ll join a specialist in premium espresso machines and milk systems, known for quality and innovation. The team is friendly, supportive and passionate about what they do. We offer plenty of opportunities for growth, ongoing training and a workplace where your skills and ideas really matter. If you love coffee and technology, you’ll feel right at home here.
FunctieomschrijvingAs a Field Service Engineer, you’ll be the expert who keeps premium espresso machines performing at their best. Your day starts from home: you jump into your fully equipped company van and head to your first customer. It could be a stylish coffee bar, a busy office or a high-end hospitality venue. You’ll install new machines, carry out maintenance and troubleshoot technical issues. Sometimes it’s a quick fix, other times you’ll dive deep into the mechanics and electronics.
You’ll work independently, but you’re never on your own. Our support team is always available, and you’ll visit our hub in Zoetermeer once a week to restock parts and tools. Every four weeks, you’ll join the weekend on-call rota, which comes with extra pay and time off in return. If you’re looking for a role where your technical skills make a real difference, this is it.
Your responsibilities:
- Maintain and repair espresso machines at customer locations;
- Install and configure new machines to the highest standard;
- Diagnose and resolve faults in electronics and mechanics;
- Keep customers informed about the work carried out;
- Complete accurate service reports and documentation;
- Take part in the weekend on-call rota (one weekend every four weeks, with extra pay and time off).
Functie-eisen- Strong technical skills with electro-mechanical knowledge;
- A relevant qualification in engineering or proven hands-on experience;
- Holding a valid category B driving licence;
- Good command of English (Dutch is a bonus but not essential);
- Service-oriented, problem solver with a calm approach under pressure;
- Flexible attitude and willingness to join the on-call rota;
- Experience with coffee machines is a plus, but not required.
Arbeidsvoorwaarden- A competitive salary of €2,500.00 to €3,500.00 per month, depending on experience;
- Holiday allowance;
- 25 days holiday;
- Fully equipped company van with all tools and parts provided;
- Paid travel time (excluding the first and last 30 minutes of the day);
- Comprehensive training programme, including technical and barista courses;
- Opportunity to attend specialist training in Italy for top performers;
- Weekend on-call allowance of €50,00 per day plus time off in lieu;
- Full-time role, Monday to Friday, with plenty of variety and independence.