Vacature omschrijving
As Front Office Supervisor, you will be responsible for the ins and outs of the Front Office, making sure every guest is checked in and out smoothly. You provide them with all the information they need and surprise them every time with your smile....
Organisation
Het nieuwe Eden Hotel Amsterdam heeft na de verbouwing een complete metamorfose ondergaan. We hebben nu een heuse Tokyo-style nachtclub, een prachtig Foodtheatre waar je de hele dag terecht kunt voor lekker eten en drinken en is een self service concept uitgerold in de nieuwe lobby. Met het toevoegen van 5 nieuwe kamers komt het totaal op maar liefst 391 en zijn we daarmee één van de grootste hotels in het centrum van Amsterdam. Ook werd er een groot aantal kamers verbouwd in een Burlesque thema en brengen we de geschiedenis van Eden Hotels en de historie van het hotel en haar omgeving nadrukkelijker naar voren.
Het Eden Hotel is een van de hotels van de hotelgroep: Eden Hotels.
Eden Hotels is een Nederlandse hotelfamilie die al sinds 1947 met veel plezier zorgt voor lokale beleving en blijvende herinneringen voor onze gasten. Het Eden Hotel Amsterdam is daadwerkelijk de bakermat van het hedendaagse Eden Hotels, hier is het begonnen! Wij zitten met onze 14 hotels in alle leuke steden en verrassende plekken in Nederland. We weten alles van onze steden en zorgen ervoor dat de gast eigenlijk gewoon even één van ons is. We doen het allemaal net even iets anders, iets eh… prikkelender! Eigenwijs, persoonlijk, fris, uniek. Dat is Eden.
Job Description
As Front Office Supervisor, you will be responsible for the ins and outs of the Front Office, making sure every guest is checked in and out smoothly. You provide them with all the information they need and surprise them every time with your smile. In addition, you motivate and coach the team with great enthusiasm and make sure everyone is ready to deliver the top service our guests have come to expect. Furthermore, the Front Office Manager can always count on you and you will support in making schedules, handling communication (to guests and colleagues) and you will think along with the daily operations of the Front Office. Every shift brings new challenges, but one thing never changes: you deliver quality and with your creative ideas you surprise our guests and exceed their expectations!
WHAT MAKES YOU THE PERFECT CANDIDATE?
- You have at least 1 year working experience in the Front Office in a similar position;
- You are proactive and know how to motivate a team;
- You speak and write fluent in English and Dutch is a preference;
- You are flexibly available; together we will discuss your working hours.
WHO ARE WE?
The new Eden Hotel Amsterdam has undergone a complete metamorphosis after its renovation. We have a real Tokyo-style hotel bar, a beautiful Food Theatre where you can eat and drink all day long and a self-service concept has been rolled out in the new lobby. The addition of 5 new rooms brings the total to no less than 391 and makes us one of the largest hotels in the center of Amsterdam. A large number of rooms were also refurbished with a Burlesque theme. The history of Eden Hotels and the history of the hotel and its surroundings are brought to the fore in every aspect of the new design.
As Leonardo Hotels Benelux, we are within the large Leonardo Hotels Group, responsible for all activities for the 28 hotels in the Netherlands and Belgium. At Leonardo Hotels we care deeply about personal growth, connection, and making an impact together. On average, our colleagues work with us for four years, because we always look for good internal career opportunities - and we are quite proud of that!
WHAT DO YOU GET FROM US (BESIDES A GREAT TEAM, OF COURSE)?
- With us, you get a 70% reimbursement of travel expenses if you live further than 10 kilometers from work, with a maximum of €10.71 per day.
- Working overtime? This can be paid out, but you can also save it up to have extra time off.
- Eager to learn? For that, we offer training courses from the Leonardo Development Lab!
- Ambitious? With us you can work on your personal development and grow!
- Would you like to purchase products such as an (electric) bicycle or telephone at a reduced price? This is possible with an average of 40% tax advantage via FiscFree!
- Night out? As an employee you can make exclusive use of our worldwide discount scheme!
- And enjoy an overnight stay with dinner and breakfast in the hotel where you are working during your 'Weet Waar je Werkt'
Job Requirements
COME SOON TO DRINK COFFEE WITH US!
Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: (klik op de solliciteer button)
Salary and Benefits
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Ref.nr.:170394-UZP-NL-FPC-180814 - RT188126095