Vacature omschrijving
About us:Welcome to Crowne Plaza Amsterdam – South and voco® The Hague, two distinct IHG Hotels where you'll experience the best of both worlds.
At Crowne Plaza Amsterdam – South, business meets comfort in the liv...
Organisation
Crowne Plaza Amsterdam - South is gelegen in een gebied dat zich op dit moment snel aan het ontwikkelen is; De Zuidas, dichtbij de Amsterdam RAI. Deze omgeving wordt hét stadscentrum voor internationaal zakendoen en kennisontwikkeling. Met de Luchthaven Schiphol en het centrum van Amsterdam op korte afstand, is het Crowne Plaza Amsterdam – South een van de best gelegen hotels in Amsterdam voor allerlei soorten gasten, voor zakelijke doeleinden of voor vrije tijd. Gasten kunnen ontspannen met een glas wijn op het terras en genieten van Japanse fingerfood in het restaurant De Japanner Zuid. Het hotel beschikt over een state of the art fitness, een moderne en gezellige Manhattan Lounge-Bar, een business center en een club lounge.
Voel jij je hierbij thuis en zie je een passende vacature, reageer!Houd deze site in de gaten voor regelmatige updates van diverse vacatures.
Job Description
About us:Welcome to Crowne Plaza Amsterdam – South and voco® The Hague, two distinct IHG Hotels where you'll experience the best of both worlds.
At Crowne Plaza Amsterdam – South, business meets comfort in the lively Zuidas district, with 207 rooms, 7 meeting venues, and vibrant spots like De Japanner Zuid and the Manhattan Lounge-Bar.
At voco® The Hague, an iconic former bank building has been transformed into a stylish hotel with 204 elegant rooms and a warm, welcoming team.
Together, these two hotels offer the perfect place to learn, grow, and connect within the IHG Hotels & Resorts family.Your day to day:
- Prepares letters of confirmation.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on guaranteed reservations and no-shows.
- Processes advance deposits on reservations.
- Tracks future room availabilities based on reservations.
- Helps develop room revenue and occupancy forecasts.
- Assists in preregistration activities when appropriate.
- Monitors advance deposit requirements.
- Handles daily correspondence. Respond to inquiries and make reservations as needed.
- Ensuring that the systems have timely, complete and reliable information.
- Ensure that all data are carefully and correctly entered in the system.
- Collect and track commercial information.
- Provide information to the organization; providing various (ad-hoc) reports, answering questions, etc.
Job Requirements
Ready to land this internship?
- The internship is part of your school program
- Excellent communication skills in English and preferably also in Dutch. Another language is always a plus.
- You have a positive, can-do attitude and enjoy working with people
- Good communication and organizational skills
- Experience with Microsoft Office (Word, Excel, PowerPoint); experience with Opera is a plus
Benefits of working at voco® The Hague and Crowne Plaza Amsterdam – South:
- Employee discount for all 6000+ IHG hotels worldwide
- Friends & family rates to share with your loved ones
- Up to 50% discount in participating hotel bars and restaurants
- International career opportunities after graduation
- Be part of the global network of IHG hotels
- Enjoy homemade lunch or dinner options during your working hours
- Access to training, internal growth, and coaching opportunities
- Curious about other departments? We offer cross-training opportunities
- Discount on offered gym membership as well as free access to the hotel gym, as long as guests are not disturbed
- Discount on collective health insurance
- Your uniform will be cleaned by the hotel
- Regular staff events, parties, and departmental outings
- CultuurWerkt! account: Enjoy discounts on theatre, cinema, dance, and other cultural activities
- Work with a passionate, ambitious, and international team
- Get a behind-the-scenes look at hotel operations and learn more about different departments.
- At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best.
Salary and Benefits
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Ref.nr.:171944-UZP-NL-FPC-241009 - RT191220828